Heritage Family Credit Union

Job 168950 - Compliance Administrator (Full Time)
Rutland, VT

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Job Details

Location: Rutland, VT
Employment Type: Full-Time
Salary: Competitive

Job Description


Under direction from VP-Compliance, monitor, review, and research BSA/AML/fraud alerts generated from the Yellow Hammer system.  Assist with BSA compliance and fraud protection/detection activities to manage and control risks and losses for the Credit Union and its members.  These activities are designed to safeguard the assets of the credit union, ensure compliance with all regulations, and establish and maintain an effective fraud prevention program.  Ensure the credit union’s compliance with a multitude of laws/regulations which affect operations in providing member services. 


On a daily basis, review all alerts created in the system for possible violations of the Bank Secrecy Act (BSA), Anti-money laundering, drug trafficking, or any other illegal activity.  Perform account maintenance to limit possible fraudulent activities or holds to protect the member or Credit Union.

Identify suspicious or unusual activity and research that activity to determine if further action is needed.  Consult with the VP-Compliance to determine if a Suspicious Activity Report (SAR) is required.  Once activity is identified as requiring reporting, prepare the formal SAR, present it for manager review, and file it in a timely manner through the FinCEN system after approval. Prepare a report monthly for the Board of Directors of all SARs filed.

Maintain detailed notes of all actions taken in any fraud or illegal activity case and document them in the fraud monitoring software as well as make notes in the member account system.  Work with the VP-Compliance to conduct any additional account and member research as directed. 

Assist in the review and research of large transactions on employee accounts.  Report activity to the Supervisory Committee as appropriate.

Review documentation on new accounts when deemed necessary.  Prepare reports noting any deviation from new account procedures or underwriting standards.

Assist with any law enforcement activities as directed by providing documents and research per subpoena requests.

Assist in the performance of branch cash audits and other risk assessments under the direction of the VP-Compliance.  Assist as needed with loss prevention/risk management training for employees.

Attend training sessions (CUPATs) and complete required training in a timely manner.  Attend and participate in other group or company meetings as required.

Maintain a clean and well-organized work area and contribute to the overall cleanliness of the HFCU properties.

Perform miscellaneous requests, respond to email and phone inquiries, file, fax and mail information. 

Assist staff in other departments as needed.



·            The ability to objectively review a situation and make a sound judgment and recommendation based on evaluating circumstances and facts gathered for risk of loss.

·            Ability to understand and stay current with compliance regulations and the Uniform Commercial Code.  Ability to monitor compliance functions and responsibilities assigned within a credit union and the ability to stay current in the changing environment of compliance.

·            Handle all information/documents in a confidential and secure manner.  Be aware of surroundings when working with member files and when speaking with members, both in person or over the phone, when discussing or gathering personal and confidential information.

·            Good organizational, communication and business writing skills to exhibit professionalism and deal effectively with internal and external contacts.

·            Conscientious, comfortable with detail, and the ability to be multi-tasked to coordinate and prioritize the workday efficiently.  Comfortable working under pressure, self-motivated and able to work in a team environment.

·            Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.


A Bachelor degree with a focus in business management or risk management preferred.  Experience in compliance, risk management, or auditing is a plus and previous work experience within a financial institution preferred.   A comparable combination of education and experience will be considered.

This position will be required to obtain and maintain the Credit Union Compliance Expert (CUCE) designation through CUNA.

This position requires a highly organized, detail oriented self-starter with good writing and verbal communication skills.  Excellent phone skills/etiquette and the ability to communicate clearly and effectively over the phone and in writing is critical.

Good computer knowledge and a high level of experience with Microsoft Office Products required. 


This position requires sitting for long periods of time and working primarily at a workstation or desk in an open office environment.  Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Stretching breaks are recommended to avoid injury. 


This Job Description is not a complete statement of all duties and responsibilities comprising this position.  Heritage Family Credit Union reserves the right to revise or change the essential functions and employment standards as the need arises.  This description does not constitute a written or implied contract of employment.

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